We’re curious about whether we can narrow it down to a compatibility or interference issue between the program, your MacBook Air, and a specific peripheral. I have been using Windows 10 on this laptop since it came out with no problems. This is on a fresh version of Windows 10. When I am playing a video, every few seconds the video stutters, but the audio works fine. When I move the mouse, every few seconds it stutters. If the lag does’t return with the iPad connected, reconnect your external mouse (if applicable). I recently installed a fresh version of Windows 10 home. From your Remote Desktop, do a tracert to your home’s public IP address (you can ask Google what’s my ip) Do this a few times to get a sense of which hop may be the problem. Start with your external monitor (or iPad). You could likely even tracert the remote machine itself but it’s tricky if the remote subnet uses the same private addresses. If not, add one thing at a time to see if it returns. Try without any peripherals connected, using the built-in screen and trackpad on your MacBook. With this in mind, you might try a few different combinations of your setup to see if it looks like one of the accessories is impacting performance. We found this thread in the Microsoft forums referencing the issue you’re experiencing with lag in Microsoft Remote Desktop, and it appears they were able to narrow it down to the connection of a specific type of third-party mouse on their setup.Įxtreme lag on Microsoft Remote Desktop Mac client - Microsoft Q&A It sounds like you’re experiencing it mostly when you’re trying to use Microsoft Remote Desktop, and when using your iPad with Sidecar. While we haven’t had the specific issues ourselves, we did take a minute to do a little research for you. We understand that you’ve been experiencing some cursor and slow or unresponsive issues with your MacBook Air. Thank you for contributing to Apple Support Communities.
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